ColdFusion Support & Ongoing Maintenance

We understand the importance of a reliable and professional support team for any system, which is why we're experts at providing on-going maintenance contracts and support agreements to our clients. Whether your system is mission-critical and requires a rapid response in case of failure, or is a less important service or application that requires, for example, regular security reviews and code updates, we're able to tailor a contract to suit.

Starting at just 245GBP per month our support packages don't cost the world; but to your system they could mean everything. How much is security worth to you and your customers? Sometimes the costs can be difficult to even quantify.

ColdFusion Security

Although ColdFusion is a fundamentally secure platform it operates in a world of malicious possibilities. We have extensive experience managing security and maintenance on a wide range of Microsoft Windows servers from all eras, so you can be confident your servers are in safe hands.

SteamDesk complies with all relevant Data Protection Act legislation and operates within strict guidelines for client security and confidentiality. While your systems are in our care we work hard to respect yours and your customer's privacy.

ColdFusion Maintenance

Maintenance is vital if you are to remain secure and operational on the Internet. An ever increasing number of threats are being released and any one of them could spell disaster for your organisation. Although the temptation is to believe such an event would never happen to you, the dangers are too real to ignore.

Just some of the specific services we can provide are:

• Regular security audits
• Monthly log checks and traffic reports
• Security alerts in case of serious new threats

ColdFusion Support Plans

View our standard support packages here.

Our support plans are flexible to fit your requirements and budget so just get in touch to see how we can help you. If you're wondering what may affect the cost of supporting your system, try answering some of these questions:

• How many web sites/applications does your organisation run?
• How long have these systems been in place?
• How many users do you cater to? More specifically, how many concurrent users you deal with and what kind of tasks are they performing?
• What are your current support provisions?
• How many minor/major incidents have you had in the last 12 months? For reference, a minor incident may be a server problem where a reboot and investigation into cause is required, while a major incident could involve data loss or a service outage of longer than 6 hours.